FAQs

Car parking is available in the pay and display car park which is directly opposite the hotel. This is £8.80 (subject to how you pay) per 24 hours. This car park is ran by the City of Lincoln Council and can not be pre-booked. The car park is an open air car park and is suitable for most vehicles. Our post code (LN1 3AS) will take you to the car park as well as the hotel.

The Castle Mews, Castle Cottage and The Coach House Apartment, all come with one private car parking space only and this does not need to be reserved. We are only able to accept one car per cottage/apartment so additional cars would need to be parked in the public car park.

The hotel does have a small car park which is only suitable for standard cars/motor cycles. We do not allow vans/transit vans to be parked in our car park as these restrict access for others. Our car park is free of charge but we are unable to reserve or guarantee this as we do only have a small number of spaces. On arrival, if you have booked via the phone or website and if a space is available please feel free to take it and register the car with the hotel.

Each rooms come with the following:

• Tea/Coffee making facilities
• Toiletries
• Hair Dryer
• Iron / Iron Board (Upon Request)
• Telephone
• Wi-Fi
• TV (Freeview)
• Guide Books
• Cost Hangers

Self Catering accommodation also includes:

• Fully equipped kitchen
• Sofa Bed (Additional Charge)
• Washing Machine
• Fridge/Freezer
• Oven
• Private Parking

All of our bedrooms have feathered bedding, however this can be swapped out for allergy free bed lien. Please let us know about this before your stay to ensure this is not in your accommodation on arrival.

We allow pets in the Courtyard rooms or the Castle Cottage. Pets are also welcome in the bar area.

A £30.00 cleaning charge is applied for pets staying in the courtyard rooms and an additional £50.00 for guests staying in the Castle Cottage.

The Reform Restaurant does not allow pets.

Check in is after 3pm everyday of the week. Early check-in maybe available upon request and charges will apply for this.

Check out is by 11am.  A late check out maybe requested at that rate of £10.00 per hour and is subject to availability.

Your room may be available before 3pm, however, this cannot be guaranteed unless pre-booked. The hotel has some storage for your luggage until your room is ready.  A late checkout may be available during your stay, please check with the hotel reception on arrival.